About the receptionist job in Dubai
The Receptionist is the first and last person guests deal with during a stay. The listing places the role under Guest Services, Operations and Front Office, with check-in and check-out as the core of the day.
Responsibilities
- Welcomes arriving guests and completes check-in, from verifying details and assigning rooms to issuing keys and handing over welcome materials
- Assists with bell service when needed
- Processes departures by checking charges, taking payments and issuing receipts through the point-of-sale system
- Answers guest questions about room types, rates, promotions, hotel offerings and the local area
- Recommends hotel amenities and services to guests to lift room and service revenue
- Handles guest requests and messages, and resolves concerns promptly
About Hilton
Hilton says it has welcomed more than 3 billion guests worldwide. The company has appeared repeatedly on the World’s Best Workplaces list compiled by Great Place to Work and Fortune. The listing names hospitality, integrity, leadership, teamwork, ownership and a focus on the present moment as the values it looks for in team members.
How to apply
Applications are submitted through the the application button below on the Hilton careers site, under job identification 229383.
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