Guest Experience Expert - Front Desk Agent

JW Marriott Hotel Kuwait City has a vacancy for a Guest Experience Expert – Front Desk Agent in Kuwait City, a full-time post in the hotel’s rooms and guest services operations. The ad lists high school education as the preferred qualification and no prior work experience.

Guest experience expert front desk agent job details in Kuwait City

The role covers a guest’s whole stay, from check-in and check-out to requests, reports and tips on the local area. The holder moves around the front-of-house space and does what each situation calls for.

Responsibilities

• Handling check-in and check-out and other operational needs
• Addressing guest requests during the stay
• Completing reports
• Sharing highlights of the local area with guests

Requirements

• Ability to stand, sit or walk for long stretches
• Lifting, carrying, pushing and pulling objects of up to 10 pounds without help
• Professional uniform, grooming and communication
• Respect for safety rules, confidentiality, company policies, company assets and quality standards

About the employer

JW Marriott belongs to Marriott International’s luxury portfolio, which the ad puts at more than 100 properties in gateway cities and resort locations worldwide.

How to apply

Applications go through the Marriott careers page for this post, apply using the button below.