About the guest relations executive job in Kuwait
The job sits in the Front Office of Jumeirah Messilah Beach Hotel and Spa, on Al Ta’awun Street in Messilah, Kuwait City. Jumeirah’s job ID for it is 114217.
Responsibilities
- Welcomes arriving guests, registers them and issues room keys, then processes payment on departure
- Handles guests’ requests through their stay and protects their privacy
- Maintains accurate guest records in the Opera system, passport scans for the CID report included
- Gets the Guest Services desk stocked and ready, and keeps it fully operational
- Up-sells rooms and aims for the highest possible rate on walk-in guests to lift room revenue
- Attends daily briefings, updates supervisors on challenges and helps with administrative tasks such as filing and routing reports
Requirements
- Ability to anticipate guests’ needs and respond with warm hospitality
- Comfort working in a multicultural environment
- Strong organization, multitasking and teamwork
Benefits
- Food and beverage benefits
- Reduced hotel rates across Jumeirah properties worldwide
- 30 days of annual leave
- Flights home
- Live-out and transportation allowances
- Life insurance
- An Incentive Management Scheme
About Jumeirah
Jumeirah, a member of Dubai Holding, describes itself as a global leader in luxury hospitality, with 30 properties across the Middle East, Africa, Europe and Asia. Its Kuwait hotel has 316 rooms and suites, 80 residential suites and 12 villas, plus seven restaurants, cafés and lounges, a Talise Spa, a 200-meter private beach, two swimming pools and a children’s play area. Conference and banqueting facilities include the Badriah ballroom.
How to apply
Candidates apply using the button below through Jumeirah’s online careers page.
Apply through the employer's link: esbe.fa.em8.oraclecloud.com
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