Guest experience expert job details in Kuwait City
The experts are described as taking the initiative across a guest’s stay and being empowered to move around their space and do what needs doing. Day to day that covers operational needs, guest requests, reports and pointing guests toward the highlights of the local area. The ad also names safety, company policies and procedures, confidentiality, protection of company assets, quality standards and a professional uniform, appearance and manner of communication as essential in every position.
Responsibilities
- Delivers a wide range of services that guide guests through their entire stay
- Processes operational needs, addresses guest requests and completes reports
- Shares highlights of the local area with guests
- Follows company policies and procedures, keeps information confidential, protects company assets and helps keep the workplace safe
- Takes on other reasonable duties as requested
Requirements
- Ability to stand, sit or walk for an extended time
- Ability to move, lift, carry, push, pull and place objects weighing up to 10 pounds without assistance
Preferred qualifications
- High school diploma or G.E.D. equivalent
- No related work experience, supervisory experience, license or certification is listed
About The St. Regis Kuwait
The hotel belongs to St. Regis Hotels & Resorts, the Marriott International luxury brand with more than 50 hotels and resorts worldwide. The brand traces back to The St. Regis hotel in New York, opened by John Jacob Astor IV at the start of the twentieth century, and is known for its signature Butler Service.
How to apply
Applicants apply the application button below on the Marriott International careers site.
Apply through the employer's link: careers.marriott.com
Apply for this jobApplying is free and goes directly to the employer.