Supervisor-Systems

Keeping the hotel’s software, systems and telecommunications working is the core of this Supervisor-Systems vacancy at the Amman Marriott Hotel in Amman, listed by Marriott International. The post sits under Information Technology and also involves helping management hire, train and coach staff.

Supervisor-Systems job details in Amman

The work mixes hands-on technical support with coordination. It covers fixing software and system problems, looking after applications and user accounts, and planning and maintaining telecommunications activities. It also has a people side, since the supervisor helps management run the team. The listing names no supervisory experience, license or certification.

Responsibilities

• Resolves technical problems with computer software and systems
• Offers technical guidance on business problems, and analyzes, recommends and implements process improvements
• Supports and maintains application programs and user accounts, modifying them as needed
• Operates computer and peripheral equipment by entering commands and activating controls to integrate it
• Records daily data communication transactions, problems, remedial actions and installation work
• Trains users in the proper use of hardware and software
• Coordinates planning, design, operations, maintenance and resource allocation for telecommunications, including client/server support, and advises others on related policies, technical problems and priorities
• Assists management in hiring, training, scheduling, evaluating, disciplining and coaching employees, and serves as first point of contact for the Guarantee of Fair Treatment/Open Door Policy process

Requirements

• Clear, professional spoken language
• Positive working relationships, support for the team’s shared goals and a willingness to hear colleagues’ concerns
• Compliance with company policies and procedures and protection of company assets
• Adherence to quality expectations, with new ideas to raise efficiency, productivity, quality, safety or cost savings
• Entering and locating information on computers and Point of Sale (POS) systems, and visually checking information
• Ability to move, lift, carry, push, pull or place objects of up to 10 pounds without help
• Willingness to take on other reasonable duties that supervisors assign

Preferred qualifications

• Technical, trade or vocational school degree
• At least 2 years of related work experience

About Marriott International

Marriott Hotels is one of the brands in Marriott International’s portfolio. It says it works to advance the art of hospitality and to innovate at every opportunity while keeping familiar comforts the same around the world. Its stated promise is wonderful hospitality, always.

How to apply

The vacancy is listed on the Marriott careers site, where applicants can apply using the button below. Marriott states that it follows a no-fees recruitment policy and never asks applicants for money as part of the application process.