الرئيسية العربية

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Retail Associate

Dubai Holding Entertainment
Posted: 9 November 2026
Experience
At least 1 year in a customer service role
Education
High School Certificate
Shop work, ticketing and animal-handling training all come together in the Associate – Retail vacancy at The Green Planet, run by Dubai Holding Entertainment in the United Arab Emirates. Applicants need at least 1 year in customer service along with earlier experience in cashiering and upselling.

About the retail associate job in United Arab Emirates

The post belongs to Green Planet Operations, within the operations and administration department. Daily work mixes serving visitors in the shop with running tills and ticketing, keeping visitor flow safe, and taking part in procedures for the animals at the attraction.

Responsibilities

  • Serves guests courteously and professionally, answering their questions and handling reasonable requests
  • Manages the flow of visitors and helps with crowd control so that visits stay safe and pleasant
  • Runs ticketing and point-of-sale systems and processes payments under the set cash-handling rules
  • Upsells and suggests products to guests while keeping track of current offers and discounts
  • Keeps the shop well presented, clean and safe
  • Prepares daily sales reports, flags any cash shortages or overages and helps with month-end stock counts
  • Follows emergency, health and safety procedures and the required operating standards
  • Completes animal-handling training and follows the attraction’s animal welfare and safe-handling procedures

Requirements

  • Relevant product knowledge
  • Flexibility, teamwork, initiative and a focus on results

Preferred qualifications

  • Customer service experience in entertainment or hospitality
  • Knowledge of ticketing or point-of-sale systems

Benefits

The advert mentions a benefits package that includes competitive pay, career development and a collaborative working environment.

About Dubai Holding Entertainment

The group operates destinations and attractions in Dubai, among them Ain Dubai at Bluewaters, Global Village, which opened in 1997 and has 26 international pavilions, Dubai Parks and Resorts with MOTIONGATE Dubai, LEGOLAND Dubai and LEGOLAND Water Park, Coca-Cola Arena, Roxy Cinemas and The Green Planet in City Walk, which recreates a tropical forest. It also owns Arabian Radio Network (ARN), whose ten stations include Dubai Eye, Virgin Radio, Al Arabiya and Hit, and the multimedia sales house MPN.

How to apply

Candidates send their applications through the Dubai Holding careers site using the the application button below.

Apply through the employer's link: dhcareers.avature.net

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