الرئيسية العربية

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Associate Business Analyst

Zoho
Posted: 4 November 2026
Location
Dubai, UAE
Employment type
Full-time
Experience
2–4 years in a business analyst or similar analytical role
Specialty
Project Management and Consulting
Business requirements, process gaps and user acceptance testing (UAT) make up the work of the Associate Business Analyst vacancy at Zoho in Dubai. The ad asks for industry understanding of implementing CRM, ERP and HRMS, and it says experience in BFSI and healthcare technology is preferred.

About the associate business analyst job in Dubai

The ad files the post under the technology industry, and the duties pair analysis work with support for project delivery.

Responsibilities

  • Elicits, analyses and documents requirements, whether business, functional or non-functional, using industry-standard techniques
  • Turns complex business needs into acceptance criteria, user stories and specifications that teams can act on
  • Plans and runs stakeholder meetings, interviews and workshops to collect requirements and check proposed solutions
  • Analyses business processes as they are now and as they should be, finds gaps and recommends improvements
  • Works alongside technical and delivery teams on change initiatives, system implementation and solution design
  • Supports system testing and user acceptance testing (UAT), plus validation, and checks delivered solutions against business needs and objectives, organisational strategy and regulatory requirements
  • Keeps requirements traceable end to end and project documentation accurate and current
  • Helps with delivery tracking, status reporting, project planning and risk identification

Requirements

  • Industry understanding of how to implement CRM, ERP and HRMS
  • Sound grasp of the SDLC (Software Development Life Cycle) and of Agile, Waterfall or Hybrid delivery frameworks
  • Excellent skills in critical thinking, problem solving and analysis
  • Verbal and written communication skills that work with stakeholders at every level of the organisation
  • Teamwork in cross-functional settings and the ability to juggle several priorities

Preferred qualifications

  • Experience in BFSI and healthcare technology

How to apply

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Apply through the employer's link: zohomea.zohorecruit.in

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