Guiding guests through their whole stay, and not only through check-in and check-out, is what the Guest Experience Expert job at Sheraton Dammam Hotel & Convention Centre in Dammam is about. The listing asks for no related work experience.
Guest experience expert job details in Dammam
Guest Experience Experts act on their own initiative: they are empowered to move around their area and do what needs to be done, and the hotel treats transactions with guests as part of the experience. The listing asks for no supervisory experience and no license or certification.
Responsibilities
- Takes the initiative to offer services that guide guests through their stay
- Handles operational needs and responds to guest requests
- Prepares reports and shares the region’s points of interest with guests
- Carries out any other reasonable task assigned
Requirements
- Ability to stand, sit or walk for long periods
- Ability to move, lift, carry, push, pull and place objects of up to 10 lbs (4.5 kg) without assistance
- Professional uniform, personal appearance and communication
- Respect for company policies and procedures, quality standards and confidentiality
- Protection of company assets and a safe workplace
Preferred qualifications
- High school diploma or equivalent
About Sheraton Hotels & Resorts
Sheraton has been a place for meeting and exchange since 1937, and its employees create a sense of belonging in more than 400 communities worldwide. The brand sits within the Marriott International portfolio of properties.
How to apply
Applicants apply through the Marriott careers listing the application button below; the linked page is in French.
Apply through the employer's link: careers.marriott.com
Apply for this jobApplying is free and goes directly to the employer.
Job categories
Specialties
Employer type