Crisis Management Lead

About the crisis management lead job in Riyadh

The role deals with all internal departments and, outside the company, with consultants and contractors, vendors, suppliers and service providers, and government authorities and entities. The posting describes its duty list as a general outline rather than an exhaustive one, and says additional instructions and duties connected to the job may be required of employees.

Responsibilities

• Drafts the programs, plans, manuals, methodologies, governance models, role matrices and performance indicators for crisis, emergency and disaster management with the relevant departments, seeks steering committee approval, then carries out, monitors and updates them
• Builds the emergency management operating model: emergency levels, thresholds for escalating and de-escalating, alert, warning, monitoring and surveillance procedures and templates, and the standards for activating emergency, continuity and contingency plans and for moving from response to recovery
• Creates the templates and procedures for logging, classifying, analyzing, evaluating and reporting incidents, and for passing information and reports to internal stakeholders, plus relevant external entities
• Reviews how effective emergency response and recovery efforts were, records lessons learned along with the corrective actions proposed, shares them with internal stakeholders as well as relevant external parties, and keeps a dedicated register covering events and the reports of incident investigations
• Aligns the Emergency and Crisis Management Operations Unit with the unit covering risk, emergency and business continuity management, and keeps a direct link with the Disaster and Crisis Management Center at the General Secretariat of the National Risk Council
• Works out the financial, administrative and human resources the unit’s operations will need, submits the requirements for approval, and documents and regularly reviews what the Emergency & Crisis Center does
• Tests the unit’s procedures and practices against its defined objectives, proposes an action plan for endorsement, and looks for improvements in systems, practices, costs, productivity and efficiency
• Operates within the approved policies and processes and the procedures and instructions that go with them, complies with applicable laws, rules and regulations as well as standards across WTCO and in functions related to it, such as HC, HSSE, Risk and Cybersecurity, and escalates problems so each case or issue is closed promptly

Requirements

• Bachelor’s degree in Risk Management or Business Administration
• Bachelor’s degree in HSE or relevant fields