Owning cross-functional programs from scope to delivery is the work of the Program Manager II, Amazon NOW Launch job at Amazon in Jiddah, Saudi Arabia. Knowledge of advanced Excel and SQL is among the basic qualifications.
About the program manager II job in Jiddah
The team delivers programs that improve the customer experience and the effectiveness of the teams it supports. A typical day mixes dashboard reviews, stakeholder updates, working sessions to settle open dependencies, and data analysis to check whether a process change is working.
Responsibilities
- Manages end-to-end delivery of cross-functional programs, from scope and milestones to progress tracking and early risk mitigation, to stay on schedule
- Works with stakeholders across teams to agree priorities, secure resources and speed up decisions
- Defines KPIs, builds reporting and uses data to judge program health and recommend improvements, applying process improvement methods to streamline workflows and the customer experience
- Reports program status, risks and outcomes to audiences ranging from team members to senior leadership
Requirements
- 3+ years working across tech and non-tech teams
- 3+ years defining and implementing process improvement initiatives using data and metrics
- Experience defining program requirements and using data and metrics to decide on improvements
- Advanced knowledge of Excel (pivot tables, VLOOKUPs) and SQL
Preferred qualifications
- 3+ years driving end-to-end delivery and reporting results to senior leadership
- 3+ years driving process improvements
- Stakeholder management experience across multiple levels of the organization
- Experience building processes, project management and schedules
- PMP
How to apply
Applications are submitted online: apply using the button below.
Apply through the employer's link: amazon.jobs
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