Receptionist

Check-ins, check-outs and guest requests at the Hilton Bahrain City Centre Hotel & Residences fall to a Receptionist (Arabic Speaker) at Hilton in Bahrain. The post also involves recommending hotel amenities to lift room and service revenue.

Receptionist job details in Bahrain

The post belongs to the guest services and front office team. It covers the guest’s whole stay at the desk, from arrival to departure, along with the messages and requests that come in between.

Responsibilities

• Welcomes arriving guests and runs check-in: confirms their details, allocates rooms, hands over keys and welcome materials, or arranges bell service
• Processes departures by checking charges, taking payments and issuing receipts, working accurately in the point-of-sale system
• Answers guest inquiries using working knowledge of the hotel’s rooms, rates, promotions and surrounding area
• Recommends hotel amenities through up-selling to raise room and service revenue
• Handles guest requests and concerns promptly and with care, and manages messages and communications

Requirements

• Arabic speaker, as the post title specifies

How to apply

Applications are submitted through the apply using the button below.