Card fraud alerts, case investigations and reviews of detection rules fill the working day in the Senior Cards Fraud Monitoring Officer job at Jordan Kuwait Bank in Amman, based in the bank’s Compliance Department. Findings from the monitoring go into periodic reports and key risk indicators for management.
About the senior cards fraud monitoring officer job in Amman
The post combines day-to-day transaction monitoring with case investigation and with recommending stronger fraud controls, all within regulatory requirements and the bank’s own policies.
Responsibilities
- Monitors card transactions for suspicious activity, unusual patterns and fraud risk
- Investigates card fraud alerts and incidents, from assessment and documentation through escalation to resolution
- Handles complex fraud cases together with the stakeholders involved
- Studies emerging fraud trends and typologies and recommends preventive and corrective steps
- Reviews how well current detection rules and monitoring scenarios perform, and proposes improvements
- Works with Cards Operations, Risk Management, IT and other departments to reduce card-related fraud risk
- Prepares periodic monitoring reports, incident analyses and key risk indicators (KRIs) for management
- Keeps the work in line with Central Bank of Jordan regulations, international payment scheme requirements and internal procedures, and contributes to process improvements
Requirements
- Strong grasp of card payment systems, transaction monitoring, fraud detection methods and emerging fraud typologies
- Hands-on experience with card fraud monitoring systems and familiarity with international payment schemes, particularly Visa and Mastercard
- Good knowledge of banking regulations, compliance requirements and fraud risk management practices
- Proven ability to investigate complex fraud cases, analyze transaction patterns and recommend mitigation measures
- Strong analytical, investigative and problem-solving skills, with clear communication, reporting and cross-functional coordination
- Attention to detail and the ability to work under pressure, manage several priorities and respond quickly to potential fraud incidents
- Degree field can also be Business Administration or Information Systems
Preferred qualifications
- Banking experience in card fraud monitoring, fraud investigation, fraud risk management or payment card operations
How to apply
Candidates apply using the button below on the bank’s careers site.
Apply through the employer's link: careers.jkbank.com.jo
Apply for this jobApplying is free and goes directly to the employer.