What the senior waitress job in Dubai involves
The position is graded at mid-level and follows each table through the whole meal, starting with seating and finishing with payment. Guest questions about food, allergies and dietary needs are handled at the table by the same person who takes the order.
Responsibilities
- Welcomes guests, walks them to their tables and answers questions about seating
- Explains dishes on the menu, including how they are cooked, what goes into them and any allergy or dietary concerns
- Points out daily specials and promotions that are not on the menu
- Takes food and drink orders with any special requests and passes them quickly to the kitchen and bar teams
- Checks guests’ ID against the legal drinking age under local law before serving alcohol
- Serves each course in line with the hotel’s service and food handling standards
- Produces bills in MICROS, presents them to guests and processes the different payment methods
Requirements
- Proficiency in English
- Problem-solving ability and a proactive approach to guest requests and service recovery
- Commitment to personalized guest service and high service standards
Preferred qualifications
- Additional languages
Benefits
- Learning and development programmes with clear career paths
- Internal moves across Jumeirah’s global network
- Colleague discounts on food, beverage and hotel stays worldwide
- Healthcare and life insurance
- Paid annual leave
- Incentive programmes tied to leadership performance
- A supportive and inclusive workplace
About Jumeirah
A member of Dubai Holding, Jumeirah runs 29 properties in 11 countries across the Middle East, Europe and Asia, including Jumeirah Burj Al Arab, which opened in 1999, Jumeirah Olhahali Island in the Maldives, Jumeirah Capri Palace in Italy and Jumeirah Carlton Tower in London. Jumeirah Beach Hotel was the group’s founding property and offers leisure, wellness and children’s facilities alongside several award-winning restaurants.
How to apply
The vacancy carries reference 3258, and candidates send their applications through Jumeirah’s the application button below.
Apply through the employer's link: dhcareers.avature.net
Apply for this jobApplying is free and goes directly to the employer.