What the luxury tech consultant job in Dammam involves
The post sits in Chalhoub Group’s Retail & Distribution department and combines customer-facing selling with the upkeep of the store itself.
Responsibilities
- Sets and upholds guest experience standards that build customer loyalty
- Answers customer questions on products, prices, availability, uses and services
- Talks with customers to understand their needs, recommends the product ranges that suit them best and demonstrates what the brands and products do and how they are used
- Drives sales towards line and sales targets, drawing on make-up knowledge, and takes part in achieving incentives
- Tracks sell-out targets and post-launch sales for the store, and produces daily sales reports
- Keeps in-store merchandising at the levels the brand guidelines set
- Replenishes stock on the right shelves and counters at the right times
- Reports stock shortages through the stock order form and handles stock receipt according to set procedures
Requirements
- Prior experience in assisted selling or a service-led setting
- Prior experience with, or inside, a premium technology brand
- Local market language (essential)
- Proven record of inventive solutions to problems and of challenging convention
- Readiness to hit targets
- Strong sales and customer-facing skills, with the flexibility to tailor an approach to each customer’s needs
- Confidence paired with a friendly manner
- Comfort in delivering in-depth bespoke consultations that answer every customer’s questions
Preferred qualifications
- Fluent English
Benefits
- Health care
- Child education contribution
- Flexible working policies, with remote options
- Exclusive employee discounts
- Learning and development opportunities, with exposure to different assignments or internal mobility
About Chalhoub Group
Chalhoub Group has been active in Middle East luxury for more than seven decades, creating experiences for shoppers. It owns over 10 brands and handles distribution and marketing for over 400 international names, spanning art de vivre, eyewear, watches, jewellery, beauty and fashion, and it reaches customers through mobile apps, online platforms and more than 950 stores. The workforce numbers over 16,000, spread over eight Middle East countries plus a LATAM presence, and the group holds the Great Place to Work certification in multiple markets.
How to apply
Applicants apply the application button below; the company says it usually responds within a week. It asks that assessments and interviews be completed independently, without generative AI tools.
Apply through the employer's link: careers.chalhoubgroup.com
Apply for this jobApplying is free and goes directly to the employer.