AI & Process Automation Engineer

AOA has an on-site AI & Process Automation Engineer post in Amman, sitting within its AI Solutions & Digital Transformation department. The work covers two areas: building AI agents and RAG-based search, and wiring ERP, CRM and document-processing systems together.

What the AI & process automation engineer job in Amman involves

The engineer creates conversational bots and agents, then connects them to the company’s business applications through APIs. A large share of the work concerns documents: DMS platforms, intelligent document processing and digital archiving. Graduates of any other related discipline are also considered alongside the listed majors.

Responsibilities

• Designs and develops AI agents and conversational bots
• Creates RAG solutions and intelligent search tools that work across documents and data
• Automates business processes and links ERP, CRM and cloud applications through APIs
• Builds automation workflows with tools such as n8n, LangGraph and CrewAI
• Implements and integrates DMS and Intelligent Document Processing (IDP) platforms, and supports digital archiving projects

Requirements

• Working knowledge of Python, SQL/NoSQL and REST APIs
• LangChain or LlamaIndex, along with RAG and vector databases
• Hands-on use of the OpenAI and Claude APIs
• Familiarity with n8n, LangGraph, CrewAI and Copilot Studio
• Azure AI Document Intelligence or Google Document AI
• Background with a DMS such as OpenText, Kofax/Tungsten, DocuShare or YSoft
• Fluency in both Arabic and English
• Solid problem-solving and communication skills, with an agile, proactive and team-minded approach and the ability to learn quickly

How to apply

CVs go by email to [email protected].