The workshop, spare parts and warranty side of the ROX Motor business in Jordan needs a leader, and Al Wefaq Jordanian Automotive wants an Aftersales Manager in Amman for it. Whoever takes the post answers for aftersales revenue and profit targets, and must bring a proven record of managing aftersales P&L, service operations and spare parts in the automotive industry.
What the aftersales manager job in Amman involves
The post puts one person in charge of what ROX owners deal with after their purchase, covering both the service side of aftersales and its commercial results.
Responsibilities
- Hits aftersales revenue and profit targets and grows sales of parts and accessories
- Oversees how the workshop performs and the quality of its repairs
- Keeps spare parts in stock when they are needed
- Recovers the maximum possible warranty cost from the manufacturer
- Gets vehicles back to owners on time and keeps customers satisfied enough to return
- Leads the aftersales team, develops its members and evaluates their work
Requirements
- Strong grasp of warranty processes and manufacturer standards
- Very good command of English
- Strong leadership, customer focus and commercial judgment
Preferred qualifications
- Experience with luxury, hybrid or electric vehicle brands
- A background at a car dealership or authorized service center
About Al Wefaq Jordanian Automotive
Al Wefaq Jordanian Automotive holds the official and exclusive dealership for ROX Motor in Jordan, and its aftersales team is being set up to give every ROX owner a premium level of service.
How to apply
CVs should be emailed to [email protected].
Send your CV to: [email protected]
Apply for this jobApplying is free and goes directly to the employer.
This specialty in Madar Jobs data
- Jobs published on Madar Jobs in Operations Management in Jordan over the last 90 days: 7.
Figures come from the listings published on Madar Jobs itself, as they state them.