Receptionist

Visitors, callers and partners who reach APLA in Ramallah and Al-Bireh will deal first with its new Receptionist, a post that combines the front desk with daily office support. Beyond phones and guests, the job also takes in the office petty cash and the records that go with it.

Receptionist job details in Ramallah

The receptionist is part of APLA’s office operations and works under the Financial and Administrative Manager, who may also hand over other duties related to the post. Away from the desk, the job backs up the staff with clerical work and with the practical side of meetings, workshops and events.

Responsibilities

• Receiving guests, partners and other visitors and giving them a professional welcome on behalf of APLA
• Answering incoming calls, dealing with general questions, taking messages and putting callers through to the right colleague
• Logging incoming mail and documents, then passing each item to the staff member concerned
• Running the office petty cash, keeping its records accurate and filing the invoices and receipts behind it according to APLA’s financial procedures
• Filing and archiving administrative records so they stay in order and easy to retrieve
• Handling routine clerical work for the team, such as typing, printing, photocopying, scanning and preparing documents
• Helping to organize meetings, workshops and events, from scheduling and materials to logistics

Requirements

• A diploma in Secretarial Studies is accepted alongside Office Management
• Good spoken and written Arabic and English
• Working knowledge of Microsoft Office, specifically Word, Excel, Outlook and PowerPoint
• Interpersonal and customer service skills, with a friendly and professional manner
• Confidence handling phone calls and answering inquiries
• Organization and time management, plus the ability to juggle priorities under pressure
• Attention to detail and problem-solving skills

How to apply

The vacancy was listed on Wenak, and applications go by email to [email protected].