Cisco CUCM, Webex, Avaya, Microsoft Teams Voice and Asterisk are among the platforms a Senior IT Voice & Collaboration Engineer will look after for a system integrator in Dubai, in a vacancy handled by Adecco. Alongside telephony, the engineer manages the LAN, WAN and wireless infrastructure that carries the calls.
Senior IT voice and collaboration engineer job details in Dubai
The position covers the full life of the voice systems, from design through to day-to-day upkeep, with call quality kept steady through QoS. It also carries a mentoring role for junior engineers on the team.
Responsibilities
- Designs, implements and maintains VoIP and telephony systems
- Supports collaboration platforms including Cisco CUCM, Webex, Avaya, Microsoft Teams Voice and Asterisk
- Manages the routers, switches, LAN/WAN and wireless networks behind the voice services
- Diagnoses voice and connectivity faults and protects call quality with QoS
- Carries out migrations, upgrades, security patching and capacity planning
- Works with vendors, keeps technical documentation up to date and mentors junior engineers
Requirements
- Hands-on experience in voice, collaboration and network engineering
- Strong knowledge of TCP/IP, OSPF, BGP, VLANs, STP, EtherChannel and NAT
- Experience with wireless networks, WLCs, access points and voice optimisation
- Strong troubleshooting, analytical and communication skills
Preferred qualifications
- A Master’s degree
- Exposure to SD-WAN, VPNs, load balancers and network security solutions
How to apply
Adecco is collecting applications for the role, and candidates can apply using the button below.
Apply through the employer's link: foeurope.my.salesforce-sites.com
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